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Privacy Policy

How we collect, use, and protect your personal data

UK GDPR & Irish Data Protection Act Compliant

Last updated: January 2025

Travel Anywhere Limited ('we', 'us', 'our') is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, make a booking, or contact us.

We are the data controller for the personal data we process about you. This policy applies to all services provided by Travel Anywhere Limited across our UK and Ireland offices and complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Irish Data Protection Acts 1988–2018.

WHO WE ARE — DATA CONTROLLER

Data Controller Details

Travel Anywhere Limited operates as the data controller for all personal data collected through this website and associated services. We have offices in both the United Kingdom and Ireland.

UK Office

20-22 Wenlock Road, London N1 7GU, UK. Company Registration: 14425089. Email: info@travelanywhere.co. Phone: +447878761987

Ireland Office

Apt 1, 35 South Terrace, Cork T12XN92, Ireland. Company Registration: 734744. Email: info@travelanywhere.co. Phone: +353830030000

WHAT DATA WE COLLECT

Personal Data You Provide

We collect personal data that you provide directly when making a booking, completing an enquiry form, or contacting us. This includes:

  • Full name and title
  • Email address and telephone number
  • Passport details (number, expiry, nationality) required for flight bookings
  • Date of birth (where required by airlines or visa authorities)
  • Billing and payment information processed securely via our payment providers
  • Special category data: health or disability information provided voluntarily to facilitate travel arrangements

Data Collected Automatically

When you visit our website, we automatically collect certain technical information including:

  • IP address, browser type and version, operating system
  • Pages visited, time spent on site, referring URL
  • Cookie identifiers and session data (see Cookies section)

How We Use Your Data

Purposes of Processing

We use your personal data for the following purposes:

  • To process and manage your travel bookings, including flights, hotels, and visa applications
  • To communicate with you about your bookings, including confirmations, changes, and cancellations
  • To provide customer support and respond to your enquiries
  • To send you relevant travel offers and promotions (only with your consent)
  • To comply with legal obligations including anti-money laundering and fraud prevention
  • To improve our website and services through analytics and user feedback

Legal Basis

Our Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual Necessity

Processing required to fulfil your booking or take pre-booking steps at your request.

Legal Obligation

Processing required to comply with applicable laws and regulations.

Legitimate Interests

Processing for our legitimate business interests, such as fraud prevention and improving our services.

Consent

Processing for marketing communications, which you may withdraw at any time.

Data Sharing

Who We Share Your Data With

We may share your personal data with the following categories of recipients:

  • Airlines, hotels, and other travel suppliers necessary to fulfil your booking
  • Visa processing authorities and government bodies as required for visa applications
  • Payment processors and financial institutions for secure payment handling
  • IT service providers and analytics platforms that support our website operations

We never sell, rent, or trade your personal data to third parties for their own marketing purposes.

Cookies

How We Use Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. Below is a summary of the cookies we use:

Cookie Type Purpose Duration
Essential Enable core website functionality such as navigation and secure areas Session
Functional Remember your preferences such as currency selection and language 1 year
Analytics Collect anonymous usage data to help us improve the website 2 years

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Retention

How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements:

  • Booking records: retained for 7 years following the travel date to comply with financial and legal obligations
  • Marketing preferences: retained until you withdraw consent or request deletion
  • Website analytics data: retained in anonymised form for up to 2 years

Your Rights

Your Data Protection Rights

Under UK GDPR and Irish data protection law, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data in certain circumstances.

Right to Restriction

Request that we restrict processing of your personal data.

Right to Portability

Receive your personal data in a structured, commonly used format.

Right to Object

Object to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, please contact us at info@travelanywhere.co. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK at ico.org.uk, or the Data Protection Commission (DPC) in Ireland at dataprotection.ie.

International Transfers

International Data Transfers

Some of our service providers and travel suppliers may be located outside the UK and European Economic Area (EEA). Where we transfer personal data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant supervisory authority, to protect your data to the same standard as required under UK and Irish law.

Security

How We Protect Your Data

We implement appropriate technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Contact & Complaints

Contact Our Data Protection Team

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how we handle your personal data, please contact us:

Email: info@travelanywhere.co | UK: +447878761987 | Ireland: +353830030000 | Travel Anywhere Limited, 20-22 Wenlock Road, London N1 7GU, UK / Apartment 1, 35 South Terrace, Cork, Ireland T12XN92

If you are not satisfied with our response, you have the right to complain to your local supervisory authority: the Information Commissioner's Office (ICO) in the UK at ico.org.uk, or the Data Protection Commission (DPC) in Ireland at dataprotection.ie.

This Privacy Policy was last reviewed in January 2025 and may be updated periodically. Material changes will be communicated via our website.

IATA

IATA Certified

UK & Ireland

IAA

IAA Member

Irish Aviation Authority